How We Work


CUSTOMER SERVICE

Our customers expect nothing less than the best service, from fast, accurate product information to on-time delivery, we’re always here to help.

It’s easy to get more information or place an order.  Call us at 1-800-410-0264 or use the easy Online Inquiry form.


ORDERS

Just call us at 1-800-410-0264 to place an order, or you can order online.

• Payment Terms are net 30 days from date of invoice, with approved credit.
• We accept payment by cheque, credit card or electronic funds transfer.
• Minimum order size is $25 (pre-tax).
• All orders are shipped F.O.B., with shipping charges added to the invoice amount.


TERMS AND CONDITIONS

Product Pricing and Specifications

Prices and specifications of all products are subject to change without notice.  For the most up-to-date product information, please contact our Customer Service professionals at 1-800-410-0264 or use the Online Inquiry form.

Samples

We are happy to provide samples of most products featured in our catalogue, free of charge.  However, we reserve the right to limit quantities of samples.

Shipping

All orders are shipped F.O.B., with shipping charges added to the invoice amount.  Most small orders are shipped via courier; larger shipments via common carrier.  Feel free to specify your choice of carrier.

All Shipments should be inspected upon receipt for damages and shortages.  In all cases, the purchaser assumes all risk of loss or damage to products in transit, and likewise assumes responsibility for filing a claim with the carrier.  In the event of freight damage, notify the carrier immediately, and mark the bill of lading “damaged upon receipt".

Marketing Impact is not responsible for the cost of replacement materials or freight expenses for goods damaged in transit.